Terms of Service

Terms of Service – LADYLYS

 

1. Introduction

These Terms of Service ("Terms") govern your use of the LADYLYS website located at ladylys.com and any purchases made through our online store. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website.

For any questions, contact us at: info@ladylys.com

2. About Us

LADYLYS is an online fashion retailer based in France, specialising in premium women's, men's clothing and accessories.

3. Eligibility

By using our website, you confirm that you are:

4. Products & Availability

We reserve the right to modify, discontinue, or limit the availability of any product at any time without prior notice. Product images are for illustrative purposes only and may slightly differ from the actual item.

All prices are displayed in Euros (€) and are inclusive of applicable VAT where required by French law.

5. Orders & Contract Formation

By placing an order on ladylys.com, you make an offer to purchase the selected products. A binding contract is formed only when you receive an order confirmation email from LADYLYS.

We reserve the right to refuse or cancel any order at our discretion, including in cases of:

6. Pricing & Payment

All prices are listed in Euros (€). We accept the following payment methods:

Payments are processed securely. LADYLYS does not store your full payment card details.

7. Shipping

Orders are shipped in accordance with our Shipping Policy, available at: ladylys.com/pages/shipping-policy

Delivery times are estimates and may vary. LADYLYS is not liable for delays caused by third-party carriers or customs processing.

8. Returns & Refunds

Returns and refunds are handled in accordance with our Return Policy, available on our website.

Under EU consumer law, you have the right to withdraw from a distance purchase within 14 days of receiving your order, without providing a reason (right of withdrawal — droit de rétractation).

To initiate a return, contact us at: info@ladylys.com

9. Intellectual Property

All content on ladylys.com — including but not limited to text, images, logos, graphics, and product descriptions — is the exclusive property of LADYLYS and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or use any content from this website without our prior written consent.

10. User Accounts

If you create an account on our website, you are responsible for:

We reserve the right to suspend or terminate accounts that violate these Terms.

11. Prohibited Use

You agree not to use our website to:

12. Limitation of Liability

To the fullest extent permitted by applicable law, LADYLYS shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.

Our total liability shall not exceed the amount paid by you for the order giving rise to the claim.

13. Disclaimer of Warranties

Our website and products are provided "as is". We make no warranties, express or implied, regarding the accuracy, completeness, or availability of our website or products, except as required by applicable French and EU consumer law.

14. Governing Law & Jurisdiction

These Terms are governed by French law. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the competent courts of France.

As an EU consumer, you also have the right to access the EU Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr

15. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated date. Your continued use of our website after any changes constitutes your acceptance of the revised Terms.

16. Contact

LADYLYS
Email: info@ladylys.com
Website: ladylys.com